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Facebook Video Spam / Virus / MalWare...

Ok, I had to clean some virus/malware off of my mom's computer that she got from clicking on a link in a facebook message from my cousin which was really a virus/malware site.  Because of this, I thought it might be a good idea to post the easiest/best way to get rid of it so you aren't bombarding your friends and family with viruses and spam.  Follow these instructions and you should get rid of the junk:

1) Close all instances of any web browser you have open (Internet Explorer, Firefox, Chrome, Safari, Opera, AOL, etc.).  Open up the Task Manager (press Ctrl+Shift+Esc or right-click on taskbar and select task manager) and click on the processes tab.  Look for iexplore.exe, firefox.exe, etc. and click on it to highlight that process, then click the End Process button.  You may not see any if you've properly closed out of all the browser windows, but do this to double-check.

2) Run a virus scan.  If you have a good, up-to-date Anti-Virus software on your computer then run that scan.  If you don't, or maybe even if you do, go here and run this scan: http://www.eset.com/online-scanner       Eset (NOD32) or Kasperky are the best Anti-Virus softwares out there, in my opinion.  I highly recommend buying one of them, and use NOD32 myself.  After you run the scan, select the option to clean or delete any infections it has found.  If it asks you to reboot at the end of the scan then do so.

3) Run a malware scan.  I use Hitman Pro:  http://www.surfright.nl/en   You can download and install this software free for 30 days, so it will let you remove any junk that it finds.  It uses cloud computing to do the scanning, which without getting technical means that you have to be connected to the Internet for it to work.  When the scan completes, be sure to clean or delete anything it finds.  If it asks you to reboot once the scan is finished then do so.

4) Clear your browsing history, cache, and cookies.  You can leave your stored passwords and form info.  In Internet Explorer, click Tools | Internet Options.  In the middle of the General tab (should be the one it opens up on) there is a section called Browsing History.  Click the Delete button.  Be sure to select Temporary Internet Files, Cookies, and History but you can leave the others unchecked.  Click Delete.  In Firefox, click Tools | Options and click on the Privacy tab.  There should be  two links on this page that says "clear your recent history" and "remove individual cookies".  Select each one of them and remove all of your history and cookies.

5) Reboot your computer.

6) Open your web browser (preferably Firefox) and log into facebook.  Click on Account in the top right hand corner and then click on Account Settings.  On the Account Settings page click on the Change button next to password, and change your password to something different than your old password.  Make it significantly different.  If it was candy1 make it more different than candy2.  :)


That's it.  It's a bit time consuming, but it's not as complicated as it sounds. :)  Once you get through those steps, you should be able to use facebook again without having random spam video messages being sent to your friends and family from your account.

Permalink 04/20/10 04:36:21 pm, by Alex Kilpatrick Email , 553 words, Categories: Alex ,

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